We also want to clarify the responsibility we have to protect your rights and your privacy by explaining how we use the personal data you share with us and why they are needed to get the best possible experience of the Service.
Parties and responsibilities for processing your personal data
Eventful AB, Org. number: 556771-6328, Sandgatan 7, 749 35 Enköping, Sweden, is the service provider of the synchronization engine Eventful SkolSync which is referred to below as the "Service.” Eventful AB is a personal data assistant for processing your personal information in the Service and is then responsible for organizational and technical security measures that are described in more detail in our General Terms and Conditions. The person responsible for the processing of your information in the Service is the "Customer" who is the registered organization of Eventful AB, which can be free or public schools. You who are the user and have their own login information for the Service are hereinafter referred to as "the User". The user gives instructions to Eventful AB regarding the processing of data, incl. personal information in the Service.
Eventful AB is a data processor for the processing of the personal data you share with us when:
- You order the Service
- You have a question and / or contact us by phone, email and chat
- You visit our website
What personal information do we treat about you?
When you order the Service, we collect your contact information and company information. All users have registered contact information, username and online identification with us in order to use the Service. When registering for an online demo, we need your contact information and company information. If you have a question or contact us regarding any other matter, the amount of personal data, and who it is, may vary depending on which communication channel is used. Categories of personal information are usually contact information, online identifications, company information and the matter itself, which is unstructured material, which contains the personal data you have chosen to share with us. The photos and documents that you choose to upload to the support will be stored by Eventful's support system.
Why do we process your personal data?
Eventful AB collects this personal information about you as a user and customer in order to be able to provide the Service, fulfill obligations towards you according to agreement, and give you the best possible experience of both the Service and our website. It is necessary for
us to be able to identify you, administer your account, for statistical purposes and for communication. The personal data collected when ordering is needed to handle the order, invoice and send login information to you.
All users' personal information is needed to be able to give you access to the Service, so that you can use the Service, be able to create a treatment history for you as a customer, be able to identify you and know which users and customers use the Service.
We also deal with the data to send evaluation and conduct follow-up that you agree to. When you contact us through any of the communication channels to Eventful AB, the information about you is used to handle the case, be able to contact you and to be able to improve our service by saving the case on recurring issues. If you visit the website www.eventful.se you agree to cookies for the processing of your information.
What do we share personal information with?
In the use of certain functions in the Service, we may share personal information with subcontractors to Eventful AB in the EU / EEA. The service runs on Microsoft's Azure cloud service. The suppliers have corresponding obligations regarding the processing of personal data that you as a customer have agreed with us and are stated in the Personal Data Assistance Agreement. Your information as a customer may be linked to a third party's register to collect more information about you as a customer.
How long do we save your personal data?
Eventful AB saves personal information about you as a customer as long as there is a customer relationship or is necessary to achieve the purposes described in this policy. At the termination of the agreement, Eventful AB will delete or anonymize your information within one year after termination, unless another Swedish or European law, court or authority says otherwise. Your information can be saved based on balancing interest if there are security or financial reasons. How long your personal data is stored by us varies depending on the purpose for which they were collected. Personal data processed for invoicing is saved as long as it is required as a basis for the accounting. Information collected when you contact us is stored as long as you are a customer with us to fulfill our commitment. Upon completion of the customer relationship, we can store the data based on balancing interest as evidence if problems arise. The storage takes place with controlled authorization control.
What rights do you have?
As a registered customer of Eventful AB you have several rights that you should know about. You have the right to request, free of charge once a year, provided you have justified reasons, a registry extract of which information is registered about you. In some cases you also have the right to data portability of your personal data. You are entitled to have your personal data corrected if they are incorrect, incomplete or misleading and the right to limit the processing
of personal data until they are changed. You have the right to be forgotten, but deletion of personal data cannot be done if it is required to fulfill the agreement or if another Swedish or European law, court or authority decision says otherwise, and whether it is based on weighing interest. If you think that there are no justified reasons or that the balance of interests is incorrect, you have the right to object to the treatment. You also have the right to withdraw a consent, file a complaint about the processing to the Data Inspection, oppose you automatically, decision-making, profiling and objecting to direct marketing.
If you want to know more